Due to a possible bonding separation issue, Shimano has issued a voluntary recall of some bonded 11-speed HOLLOWTECH II road cranksets produced before July 2019.
As an Authorized Shimano Inspection location, Steve the Bike Guy can inspect your pre-July 2019 crankset to ensure its safety. Cranks that fail the inspection will be replaced by Shimano. A couple of things to note:
- There is no need for further action for cranksets that pass the inspection process
- Not all Ultegra and Dura-Ace cranks need to be inspected. Only cranks produced before July 2019 need to be inspected
Click here to find out if your crankset qualifies for inspection, as well as next steps.
To have your crankset inspected, please use our contact form or schedule an appointment.
