Privacy Policy

Collecting Customer Information

We work with trusted partners to maintain a database of customers with the goal of improving customer service.

In addition to keeping track of purchase and service information, we collect information required to contact customers about the status of their orders.

Information may include name, phone number, email address, and mailing address.

We never sell or make available customer lists to non-affiliated companies.

Communicating with Customers

In addition to using the contact information to update customers on the status of their purchase or service, we regularly use email addresses to send out bike shop news, upcoming events, and other announcements. Customers may unsubscribe from notifications at any time.

Website Information Collection

When visiting we only collect personal contact information (ie name, email address, etc) to complete transactions or when volunteered by visitors as when signing up to receive information from STBG.

We may set “cookies” to improve site navigation, evaluate website use, or personalize your experience on our site.

Click here for our Cookie Policy 

Our website is protected by SSL (Secure Sockets Layer) “the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details.” (Digicert)

We regularly link to other websites to enhance and improve your website experience.  These other sites operate independently of STBG so check their privacy policies if questions or concerns.

Policy Changes

Steve the Bike Guy reserves the right to change this policy at anytime. 

Policy update: March 19, 2022