We work with trusted partners to maintain a database of customers with the goal of improving customer service. In addition to keeping track of purchase and service information, we collect information required to contact customers about the status of their orders. Information may include name, phone number, email address, and mailing address. We never sell or make available customer lists to non-affiliated companies.
Communicating with Customers
In addition to using the contact information to update customers on the status of their purchase or service, we regularly use email addresses to send out bike shop news, upcoming events, and other announcements. Customers may unsubscribe from notifications at any time.
Website Information Collection
Our website is protected by SSL (Secure Sockets Layer) “the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details.” (Digicert)
We regularly link to other websites to enhance and improve your website experience. These other sites operate independently of STBG so check their privacy policies if questions or concerns.
Steve the Bike Guy reserves the right to change this policy at anytime.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.