May 15, 2020 Update
As we are all aware, any person with no symptoms can continue to spread Covid-19. For this reason I’m conducting most business outside. The weather has turned nice and the shop has a nice grassy lawn to discuss bikes. I am an essential business so the inside is accessible if needed – masks required.
I will continue to require bikes be dropped/picked up at the rack outside. In these cases if I come outside to greet or speak to you please try to maintain 6-feet away even with masks.
Servicing Your Bike
Normal tune-up and similar service is by appointment only. To make an appointment, please call me.
I am overwhelmed by the support and influx of new customers re-discovering their bikes. There is only so much I can handle so the wait times for an appointment can be long.
For flat tire repairs, I am once again allowing drop-ins during the hours of 10:00 – 3:00 Tuesday through Saturday.
If you have an appointment, drop-off times are from 10:00 – 3:00 Tuesday through Saturday.
This time has been very difficult on my kids and they need more attention, supervision, and help during the day. Therefore I am limiting my “open” hours when I will definitely be at the shop. You will often see my lights on late in the evening as I get the work on your bike done.
I will email an invoice that can be paid online, and the bikes can be picked up outside again.
Home pick-up and drop-off bike service is available in Sherborn and abutting towns (Framingham, Dover, Ashland, Wellesley, Medfield, Natick). This service is $1.50 per mile round trip (Minimum charge $10)
Shop from Home
Need a few things for your bike (or even a new bike?) Give me a call on my mobile number at 508-653-4948, or drop me an email, and I can put together your order, accept payment over the phone or online, and have it ready to pick outside the shop or ship directly to your home. I will also deliver new bikes direct to your home. Please give me a call to discuss your needs. Most of your favorite bike part companies will now let you order from me and direct ship to your house.
Decontamination: This is a tough situation. I will be wiping serviced bikes with a powerful disinfectant solution. Bikes however are very complex surface items with a nooks and crannies so there is only so much that can be wiped. Time is the best solution for total decontamination.
Recognizing this is an evolving situation with sudden changes, I will continue to do my best to help customers with their bicycles, and appreciate your support and patience. Please check back here for any further updates.